What Information We Hold and Why
When you open an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We log this to verify your identity, process deposits and withdrawals, and keep your account secure. We also collect
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device data such as your browser type, IP address and session timestamps to detect unusual login activity and protect you from unauthorised access. When you make a deposit through bKash or Nagad, we record the transaction reference and amount — we do not store your full
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mobile wallet PIN or password at any point. Rocket payment references are held in the same way: only what is needed to reconcile your account balance. We may collect your general location at login to check whether service is available in your region, since access depends
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on local law and eligible regions. We do not sell, rent or trade your personal data to marketing companies. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to completing your transaction. You can ask us at any time what data we
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hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.